1. Introduction
At APIWACHAT, we highly value the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal data when you use our WhatsApp Business API platform available at apiwachat.com.
2. Data Collection
User Data:
We collect certain information during registration and while using the platform, such as your name, contact details, business information, and payment information.
Usage Data:
We may also collect technical data such as IP addresses, device types, browser information, and platform usage patterns in order to improve our services and maintain security.
End-User Data:
Users of APIWACHAT are responsible for obtaining proper consent from their customers or end-users before collecting or processing any personal information through WhatsApp messages.
3. Data Usage
Service Provision:
We use the collected information to provide, maintain, and improve our WhatsApp Business API services.
Communication:
Your contact information may be used to send service updates, account notifications, security alerts, and customer support messages.
Compliance:
We may process data as required to comply with legal obligations and Meta (WhatsApp) policies.
4. Data Sharing
APIWACHAT does not sell, rent, or trade user data.
However, we may share information with trusted third-party service providers who assist in operating our services, under strict confidentiality agreements.
We may also disclose data if required by law or if necessary to protect our legal rights.
5. Data Security
We implement appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
Users are responsible for keeping their account credentials and login information secure.
6. Data Retention
We retain user data only for as long as necessary to provide our services and comply with legal requirements.
7. User Rights
Users have the right to access, update, or request deletion of their personal data in accordance with applicable laws.
For assistance regarding your data, you may contact our support team.
8. Changes to this Privacy Policy
APIWACHAT may update this Privacy Policy from time to time. If significant changes are made, users will be notified. Continued use of the platform indicates acceptance of the updated policy.
9. Contact Information
If you have any questions regarding this Privacy Policy, you can contact us:
Website: https://apiwachat.com
Phone: +92 305 8906050 / +92 341 5058840
Email: support@apiwachat.com